Getting Started
- How do I get started? Just get in touch! We will explain the whole process and answer any questions you may have, then begin to scope out your work, and recommend an appropriate number of hours to start off your monthly production plan.
- What is the minimum contract term? When you sign up with Vidhoppers we require a minimum 3 month term. This helps us plan and allocate our resources to serve you better. That means great content, on time, and on budget!
- I’m a social media marketing manager, how can you help me? Vidhoppers was born after hearing countless content marketing professionals preach the importance of content scheduling. We know that collecting and creating content to publish can be like herding cats. We like to think of ourselves more like a loyal dog waiting at the other end of the phone for your next great idea. Need 4 x 30 second social media video to publish each month? We will work with you to plan and produce your videos so that your content is delivered within the monthly allotted hours on your contract. Once we are set up, all you need to do is tell us what to make. We will make it. And your social media subscribers will thank you!
Hours
- How do I know how many hours I should book per month? Easy, we will help! Trust us, we are very experienced in scoping out production work. We do it every day. Not only will this help identify how much time you need to buy per month, but it will also prove to be invaluable when you are looking for unique and innovative ways to tell your story! We have tons of cool ideas!
- What if my needs change part way through our 3 month contract? No problem! if you would like to change your plan (say from 20-30 hours to 10-20) we will just start a new contract at that time, with the new terms in place. The new contract will be a minimum of 3 months. This helps us plan and allocate our resources to serve you better.
- What if I need more hours? If you run out of hours in a given month we will stop production on your projects, give you a call, and ask how we should proceed. Your options are to continue at the overage rate, or pick production back up beginning at the start of the next month.
- How many hours do I get per month? We will work with you to scope your ongoing production needs, and place you into a monthly hourly tier. There are four different set tiers. The number of hours it takes to complete your production work each month will determine the hours you are billed for. You are responsible for providing us with enough work to fill the minimum number of hours within your tier, and we will work through up until the maximum allotted time in your tier.
Billing
- What's considered billable work? (ie: what work counts against my production hours?) Any work related to video production will count against your production hours. However, billing questions, or questions about the service are welcomed and free. We want to have an open and transparent relationship with our clients, you will always know when you are on the clock.
- What if my shooting location is far away? Cool! Where are we going? Vidhoppers has a solid network of videographers, who cover a pretty big area. We will always ask you about minimizing cost if it means getting someone closer to the shooting location on the job. If our video team needs to travel for longer than 1 hour, or farther than 40 km to get to a shoot, we will just add $.55/km to the bill.
Your Video Team
- What can I expect on a Vidhoppers shoot? You can expect to see 1 to 2 video cameras, lights, audio gear, and of course, our expert videographer. One person videography work is the most efficient form of video production. When your shoot is complete, we jump right into post production. You can watch the progress on your client portal!
- How do I know the team I work with will produce top quality content? Vidhoppers is not an online marketplace, we are a video production company that targets a common need in smaller scale video production. Every member of our team represents the Vidhoppers brand, and we stand behind every piece of content that is delivered to our clients. We do not offer open sign ups to our content creators, we take pride in assembling our team and recruiting the best talent for the job.
- Who decides what videos to produce? You do! You are responsible for providing us with enough work to fill your month to month schedule. Need help? We’d love to! Our services cover all aspects of video and we can consult to help you find a great direction to take your content. That's fun for us!
- What if I need a bigger production team? Vidhoppers does not pretend to be everything to everyone, we are a small production solution. If you require work that is a little too big for our britches, we will seamlessly connect you to our brother company Airfoil Media who are well equipped for larger scale production. They do amazing work! Billing works the same! Your transition to them and then back to us will be seamless.
If you still have questions, book a free no obligation consultation with us.
© Vidhoppers. All rights reserved. Affiliated with Airfoil Media.